I was supposed to get a discount because I signed up for your newsletter but never received the verification mail. It wasn't in the junk folder. Also I need this order fast but you don't offer me any sort of projection about what date i will get it. Thirdly you don't list my truck, the 2017 Honda Ridgeline, in your auto database that lets me set up my own "garage." It is a brand-new vehicle (I bought it on June 20), but plenty of other places have it. I'm going to check the follow-up button if that means a lot of nagging and expectations of me at all, expect to lose me as a customer entirely. If that means you quietly give me my discount, I'm somewhat happier.
