Paid for UPS 2nd Day service on Wednesday afternoon... called Autoplicity about lack of shipping info on Thursday AM and was told the system takes 24 hrs to update. On Friday tracking put the shipment in the delivery location at 1:30am. UPS customer service advised they could have refunded shipping cost if I had shipped direct.... not sure how or why I would accomplish the task. UPS advised contacting the shipper to resolve the issue.. really? Product sat in the UPS delivery center until Monday AM and was delivered Monday PM. Product was installed in my tractor Monday evening.... now it has rained every day and I can't cut the field. Question is really, why offer 2 day service at a premium when no one does what they promise... Purchased these bearings at Autoplicity because of the 2 day service..... who dropped the ball?
Most on-line retailers shipping options change if and when you are outside guidelines. That wasn't the case here.
