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I didn't use boatplicity.com for customer assistance, but the "contact us" section.  the unit isn't, hasn't nor was it working as designed.  air blows, but it isn't even close to warm air.
From: Barb Z | Date: 12/17/2025 5:08 AM
I bought my item from them due to the original site I bought from kept telling me my item was back ordered and didnt know when they would have one. It was easy and painless to order and received my item in a timely matter. The price was good especially seeing what other sites were charging, not the lowest price but we'll worth the extra 20 bucks I paid. Will buy from them again if they have what I need.
From: David B | Date: 11/4/2025 12:24 AM
The only thing that didn't go very well was the time it took to receive the 2nd part of my order. I paid extra for 2 day shipping. It took closer to 6 days to receive my CDI switch box.
From: Lawrence G | Date: 10/6/2025 4:29 PM
Easy payment for Apple Pay
From: vincent l | Date: 8/13/2025 2:19 PM
Quick ship.  Thanx
From: Loren J | Date: 6/17/2025 10:47 AM
fast easy product is wonderful
From: Joy D | Date: 5/17/2025 11:51 AM
GREAT user friendly website. Always have a good selection of parts, even Genuine OEM parts and other options.
From: Wendy C | Date: 3/19/2025 11:49 AM