Never actually used the item. Tried to cancel item before it was shipped. Was shipped anyway. Returned the item and was charged 44% fee which is $115 for a $263 item. Called multiple times. Was told by two different representatives that the manager would contact me, but never did. Last time I tried to call I was hold for 20 minutes got down to caller number 2 and was hung up on. Seems like they are only open a couple days a week. So, item is probably ok, but boatplicity is sketchy at best. I never really complain, but this really rubbed me the wrong way.