Ordered Friday and received the shipment Tuesday. Excellent price. The product was exactly as ordered and arrived in good condition. The checkout process at autoplicity.com is incompatible with nonmainstream browsers. No joy even with java, javascript, referrer logging and cookies all enabled. Finally I placed the order over the phone. Ten minutes later I received acknowledgments for two identical orders, 8961 and 8965. I phoned and asked them to cancel one of the duplicate orders. Four hours later I receive an e-mail saying my order 8961 was canceled for one of four possible reasons, none of which was "We canceled your order that was accidentally duplicated." So I had to phone again (phone is more effective with autoplicity than e-mail or chat) to see whether they had canceled one or both orders. The excellent price was offset by the communication hassle. If you prefer not to use IE or Thunderbird or Chrome, then skip the checkout hassle by placing your order by phone.