Autoplicity's order process and feedback were very good, though the FedEx Smartpost shipping was slow, but it was free and only a problem if you need an item quickly.
My real concern is with the item that was sent. I had ordered a Timken wheel bearing hub, what I received was an SKF wheel bearing hub (made in Italy) in a Timken box??? The SKF is supposed to be a quality part, and the listed price of the SKF is higher than the Timken on both Autoplicity's website and on Amazon, so I should be happy, right? But I'm not happy because I don't know what it means to order a Timken part, or Moog, or NSF, or whatever when what you might receive is a part made by a different company. Might my SKF hub have a Chinese bearing in it? I would hope not, but who knows? If my Timken box has an SKF hub in it, why couldn't my SKF hub have a Chinese bearing in it?
I realize that in our global economy many companies are interrelated and this sort of stuff is happening all the time, but the consumer needs to know what it is he is going to receive when he orders something online.
