I have purchased from before. Items were in stock and shipped quickly.
This last purchase I did have a problem with the packaging but nothing was actually damaged but could have been. The box of brake pads were shipped in a larger box "amazon" style. The brake pad box was partially split open and bashed from bouncing around in the shipping box unsecured. Nothing was actually damaged but the pad clips being bent. It could have easily broken the friction material though.
Packaging of such items need to be more secure and shipped in a better sized box.